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Our Customers' Reviews

Had the best experience yesterday! Pat really went above and beyond! Will definitely be back!

— Amber T., Naples , FL

Pat and his team took good care of both my cars. They were fast, reliable, and competitive on the pricing. I will continue to use them for my auto service needs. A satisfied customer!

— Angel R., Naples, FL

Popped in with no Ac looked at my car straight away and found no fault ! No sales pitch just polite great service !! Took no payment, felt very happy to be there i was on my own. Highly recommend Tuffy Thank you to Gary and Nery

— Tessa B., Bonita springs, FL

These guys are awesome! Quick, knowledgeable and friendly! Thank you.

— Melissa H., Naples , FL

What a team! I needed new rotors and was in and out in a little over an hour. Thanks Pat and Randy.

— Teresa S., Naples, FL

I recently moved down to Naples. I went to several places for small repairs all of them were overpriced and were like used car salesmen. Pat and his team were recommended and I tried them. Cant speak highly enough of Pat and his team. I will be using them for both my vehicles. Honest, fair price and knowledgeable .

— Tom I., Naples, FL

The absolute best service. Pat and his team are very reliable and truly know what they are doing. We don't trust anyone else in this town but them. They only advise on what's needed, and help with the financial obligation as much as they can. Great job guys.

— Will B., Naples, FL

Pat is the best you have had so far don't lose him. He does an excellent job. He keeps my 2009 Subaru running for me.

— Joe A., Naples, FL

Pat and his mechanic quickly determined the issue with my truck's suspension with a free inspection. Pat informed me of my options for parts and i went with his recommendation. It rides like new truck!

— Mark P., NAPLES, FL

There has not been one time over the years in which I had any negative experience....Honestly.

— Richard C., Naples, FL

I have never been to a car repair place where the everyone is so friendly. I love this place. I recommend everyone to go here. The employees there are on the ball. They are so helpful. They not all about the money they really help. I always leave with a smile on my face. Only place I trust with my car

— Linda F., Naples, FL

Every time I come in for service my expectations are exceeded! Pat the store manager really is a GREAT guy. Recently I needed a new battery and spent all morning trying to find someone who could replace it. Since it is a newer model it required special tools. I walked in with no appointment and asked Pat if he could do it. My car was running and couldn't be turned off. It was just a few days after the hurricane and my mom was also in the hospital. I was so stressed and an emotional wreck. Pat took my car right back and had Doug put a new battery in and I was out of there within 10 minutes! I am also always happy with my oil changes there as well. This Tuffy location with Pat and his awesome team do a GREAT job every time.

— Stacy E., Naples, FL

I have been going here for a little over 2 years now, and I trust them, they are also growing and improving and that is a good sign. Gloria is a gem at the front desk

— Mary B., Naples, FL

I would just like to say thank you to Pat and his employees for the excellent service he gave to my Son regarding his oil change. Something was wrong with his car after the oil change and here it was the oil filter they fixed the problem and gave my Son a free oil change to fix the problem. Great Job!! Thank you again for your service it is greatly appreciated since I live in Ohio and my Son is in Florida it mean a lot that there are still companies out there that take care of their customers!!!!

— Jackie C., Canton, FL

These guys are great especially Doug!! Called me with a problem about fixing my window and he found a way to fix it. The best!!!!!!

— Paul C.,, FL

those guys know what they doing, my service was excellent,im really happy.

— christian a., naples, FL

Wonderful, even checked my tire pressure! Outgoing, friendly team!

— Les S., Naples, FL

Nobody likes to pay for car repairs. This was the best expierence I have ever had. I had the pleasure of working with Geff he is extreamly knowlegeable of cars and provided above and beyond customer service. Geff made my expierience so wonderful I will never go anywhere else.

— Mike B., Naples, FL

I am giving a great compliment to Atiba for his customer service at this location , Atiba always tried to do the best for his customers , even that must of the time he is there by himself . Tuffy as a Company should reward this guy for his work ethics and great service .

— Miguel R., Naples, FL

Very positive experience. Everything was handled very professionally. I have been taking my vehicles there since 2011 when I moved to Naples and with a brand new car purchase will continue to use this location. I am not one to recommend places and services to others but will certainly speak positively to others about my experiences.

— Isac R., Naples, FL

I came in for an oil change, Marcos was the manager, he was polite, courteous, and very helpful. This is such a refreshing change from the normal, " I don't really care" attitude, take good care of him, good employees are very hard to find.

— Janice T., Naples, FL

I highly recommend this Tuffy! They were very flexible and accommodating. It took a couple of appointments and a lot of determination to find the issue. But they did! Thank you, Perry and Robert!

— Judy B., Bonita Springs, FL

They were very friendly and helpful. I had an oil change and tire rotation. They found things wrong, but did not pressure me to allow them to fix them. They also told me what to watch for. For example; leaky hoses and such. I would recommend them for an oil change. Also the waiting room is nice, with free coffee, and it was very clean.

— Pamela E., Bonita Springs, FL

I have never been to have my car serviced at a better place. The service was fast, the help were wonderful and price very reasonable!! I very highly recommend them!

— Chansee L., Arnold, FL

I have been using this Tuffy location since 2009, not long after it opened on Vanderbilt Beach Road. My 2003 Mustang will be turning over 100,000 miles this week and it runs like a new car. I cannot say enough to praise the knowledge and professionalism of this staff. Tuffy knows my car probably better than I do and they are helping me to take the very best care possible of my Mustang. THANK YOU!!!

— Karen H., Naples, FL

I needed a front end alignment for my car. The technican showed me there was a problem with the tires and recommmended replacing them. The manager, offered up several choices and recommended the best tires for the money, and it was far from the most expensive. He was very professional as is his crew. The tires arrived the next day as promised and when I showed up I got right in. I'd recommend this Tuffy Auto Center to everyone who needs quality work done at a fair price. And, if you're a car guy or gal, the crew here will talk with you about cars as long as you want! It was an enjoyable experience.

— Tom J., Naples, FL

I discovered this Tuffy location a little over a year ago and have had friendly service and quality work every time. They have gone above and beyond for my car time and time again. I would recommend them to anyone.

— Chad L., Naples, FL

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